Walther Arms – Return & Refund Policy

30-Day Money-Back Guarantee

At Walther Arms, LLC, we are committed to delivering a modern, reliable, and stress-free online shopping experience. We carefully select quality products and ship them in a timely, cost-effective manner.

That’s why we proudly offer a 30-Day Money-Back Guarantee. With a few legally mandated restrictions, you may return your purchase for any reason within 30 days. Your satisfaction is our priority.

For full details on payment and shipping, please review the relevant sections on our website.

Damaged, Lost, or Stolen Shipments

If your shipment arrives damaged or is lost/stolen in transit, contact us immediately.

In the unlikely event that your package is lost or stolen by FedEx or USPS, a claim must be filed with the carrier. We will initiate the claim process on your behalf, as the shipping carrier is solely responsible for investigating the matter and issuing a refund.

Important Notes:

  • Claims are typically resolved within 10–14 business days

  • Replacement orders cannot be issued until the carrier’s investigation is complete

  • Please keep all packaging materials, as the carrier may request to inspect them

We appreciate your patience and understanding throughout this process.